TIMING

We kindly ask that you arrive 5 minutes prior to your scheduled experience time.
To ensure the highest quality of service, arrivals more than 10 minutes past the booking time may result in the cancellation of your appointment. Please contact us if you are running late.

PAYMENT

ZODIAC is a cashless salon. We accept all major credit and debit cards as well as digital payment methods.

TIPS

Please feel free to leave a tip for your artist. Gratuity can be added to your transaction upon check-out. At ZODIAC, 100% of the tips are passed on to the specific Nail artist you saw.

BOOKINGS

We have made it very easy for guests to book online via our website. We will also accept appointment bookings over the phone or in-person. Our last services of the day are booked for 7:00PM. If you are interested in group or private bookings, please contact the salon via email at info@zodiacnails.com and we will work with you to coordinate.

CHILDREN UNDER 16

Parental consent is required for all children under 16. We offer a discounted rate to shape, buff, and paint children’s nails from ages 5-13. Gel services will not be provided to children under 14.

CANCELLATION POLICY

While ZODIAC does not require a credit card to secure bookings, we kindly ask for 12 hour cancellation notice for appointments..

WALK-INS

Walk-ins are welcome! While we recommend booking your rituals in advance, every attempt will be made to accommodate your request.

MEDICAL CONDITIONS / DISABILITES

Upon booking please provide relevant information pertaining to any allergies/medical conditions our staff should be aware of. Please feel free to call the salon directly or send an email to info@zodiacnails.com with any inquiries.

We want to ensure you feel supported during your service at ZODIAC. Please contact the salon via phone or email to share any disabilities or accommodations that need to be made ahead of your appointment.

FOOD & DRINK

Hospitality is of high importance to the ZODIAC team. We offer light refreshments and occasional desserts. Please be cognizant of your allergies prior to enjoying these items.

ZODIAC GUARANTEE

Top-tier service is of the utmost importance to the ZODIAC team. Outside of regular nail polish, all other services are guaranteed for three days from the original service date. Should you experience any issues, please contact the salon directly and we will fix it for free.

Answers and Insights

Explore common inquiries about our services, policies, and what to expect during your visit.